About Carat
Established in 1998 Carat Computer Systems (CCS) has become a respected and trusted IT provider for a wide range businesses and organisations. Since its inception, Carat has grown and advanced significantly and now provides the full spectrum of IT software, hardware, consultancy and networking solutions to suit all budgets.
Because Carat is independent, we can find and recommend the best products specifically for your company, tailoring solutions to your exact requirements.
Carat supply, install, train and provide ongoing support or can just simply supply, so no matter what you need, computers, software, networking or a new phone system, we can help.
Why come to Carat?
Cost: We match most Internet prices and offer a personal, reliable service
Established for over 10 years, Carat is an independent accredited IT provider, which means we can secure better prices for individual companies and even corporates, direct with any of the major IT manufacturers.
Service: because we are completely independent
We find and recommend the best products specifically for your company – at the most competitive price. Secure, flexible solutions that can grow and be adapted according to your business needs.
Support: Our after sales support includes a service desk as standard
Carat is small enough to offer individual service, big enough to ensure complicated solutions are installed professionally and without fuss.
Carat Computer Systems - Quality Statement
Carat is committed to provide a quality service to our clients. Our membership of the Good Corporation provides the benchmark and foundation to demonstrate good practices, in a fair, transparent and responsible way to our customers, employees and suppliers. Carat is committed to make improvements and pinpoint and address deficiencies before they become a problem.
Quality Framework
Customers: We will strive to exceed customer expectations from quotation to after sales care. Our aim is to build continuing, trusted relationships with our customers.
Employees: Our team is focused, trained and responsible in their understanding of customer needs, responding to their requirements and finding the best solution to suit those requirements.
Suppliers/Contractors: We are committed to building beneficial relationships with our suppliers to ensure continuity and timely supplies of goods and services for delivery to our customers.
Billing and Invoicing: We will always endeavour to ensure accurate and timely billing in accordance with the agreed and accepted quotation.
Complaints: In the event of a complaint it will be dealt with in a timely manner and every effort will be made to reach a satisfactory conclusion for all parties.
