Not all businesses require IT support on a regular basis, because they are too small or have limited resource. On the occasions when they do require external support, they usually need it urgently. We understand these dilemmas and we offer Pay-as-You-Go support facilities to meet the demands of these eventualities.
Our Pay-as-You Go support customers receive the same high level of service as those clients with fixed term contracts, but are only changed for the actual time needed to diagnose an issue and sort it out.
We offer different types of Pay-as-You-Go support, depending on the nature of your business, some of which are listed below:
Telephone and Email Support
All our telephone support is tailored to meet the requirements of different organisations and prices are confirmed before we proceed.
Remote Support
Our remote system enables us to securely access your PC or your entire IT infrastructure. It incorporates effective diagnostic tools, so we can quickly identify and resolve the issue. As above, our costs are tailored to meet the requirements of different organisations.
Onsite Response
We have a team of qualified technical engineers who will come to site when you need them. We know that when your IT systems go down, your business suffers - so we always respond quickly and efficiently.
As your circumstances change, we are able to offer you different levels of support (link to support section).
Call us on +44 (0) 1223 499 150 or complete the contact form to find out more.
