IT Services & Support

For more than 10 years Carat Computer Systems has been providing UK companies with comprehensive IT support facilities, managed IT services, hosted services and system maintenance support for different IT systems and solutions.

Our customers

We work with business start-ups, SME’s, charities, schools and colleges, public sector organisations and large enterprises, providing them with different levels of support to meet their IT requirements.

This varies from acting as an outsourced IT department, where we answer simple IT-related queries, to providing comprehensive 24 x 7 maintenance support for large server farms using proactive network monitoring and remote diagnostic tools that detect problems automatically.

Customised support contracts

All our service and support contracts are tailored to meet your requirements and can range from basic online support to comprehensive 24 x 7 support that includes remote login, telephone support and callout facilities.

We have long-standing relationships with all major suppliers in the UK so we are able to offer you contracts best suited to your needs. In the event of equipment failure, we will act as your first point of contact and will ensure that hardware is repaired/replaced as quickly as possible, should the situation determine this, to keep downtime to a minimum.

We will focus on your IT networks so that you can focus on your business.